CSR Procurement
Our Approach
The SUBARU Group has established the Six Priority Areas for Sustainability and is promoting various initiatives for the realization of a sustainable society. Amid this, we believe that in order to resolve various environmental and social problems facing today’s global society, such as climate change and human rights violations, it is essential to take action not only on our own but across the entire supply chain, including at our suppliers.
At the SUBARU Group, we establish relationships with our business partners based on equality, trust, mutual benefit, and dedication to continuous improvement, seeking the realization of a global sustainable society.
Fundamental Procurement Policy
The SUBARU Group has been promoting activities for sustainable procurement under the following basic policy.
- CSR Procurement
We engage in procurement activities in a way to harmonize people, society and the environment, and carry out our corporate social responsibilities in such ways as conducting transactions paying due care to observe legal and social rules and to protect human rights and the environment. - Establish Best Partnership
We establish “WIN-WIN” relationships with suppliers through transactions based on mutual trust under the doctrine of good faith. - Fair and Open Way of Selecting Suppliers
In selecting suppliers, the door is wide-open to all firms, domestic and overseas, for fair and equitable business to procure goods and services most excellent from seven perspectives: quality, cost, delivery, technical development, management, environment and society (QCDDMES).
Management System
At SUBARU, the procurement departments of the Automotive Business and Aerospace Company participate in the Purchasing Committee, which promotes SUBARU’s CSR procurement initiatives.
The action policy of the Purchasing Committee is to facilitate fair procurement practices and encourage CSR at suppliers. The committee oversees efforts to address environmental, social, and governance (ESG) issues in procurement and shares the latest relevant information. By integrating any management issues identified into our action plans and implementing a plan-do-check-act (PDCA) cycle, we help to ensure fair trade between SUBARU and its business partners as well as cooperative CSR procurement throughout the supply chain. We have also been promoting CSR procurement on a global scale in collaboration with Subaru of Indiana Automotive, Inc. (SIA) , our local production plant in the U.S.
CSR Procurement System
Targets and Metrics
The SUBARU Group is strengthening its CSR initiatives in cooperation with business partners toward sustainable procurement on a global scale.
- Building relationships with business partners from CSR perspectives
We aim to strengthen our relationship by conducting due diligence in accordance with international standards such as the OECD Due Diligence Guidance for Responsible Business Conduct and by establishing and operating a grievance mechanism.
- Promotion of fair trade on a continuous basis
We are promoting initiatives for fair trade by thoroughly disseminating our voluntary action plan and thoroughness plan.
- Conducting conflict minerals, mica, and cobalt surveys
We conduct investigations in compliance with international norms and standards, such as the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas.
Approach to Risks
The SUBARU Group procures parts and materials from numerous suppliers. Fluctuations in raw material prices in cases where the Group is dependent on specific raw materials and suppliers, as well as disruptions in the supply chain and tight supply-demand balance in the event of an emergency, could affect the Group's management and financial position. We are also promoting initiatives to respect human rights among our business partners and other stakeholders involved in our business, including those in the supply chain. However, in the event of procurement or other activities that raise human rights issues, there is a risk of violation of related laws and regulations as well as damage to our brand image.
Recognizing these risks, the SUBARU Group strives to ensure stable procurement by reducing the impact of fluctuations through adjusting the amount of raw materials used, checking suppliers' quality assurance capabilities and management conditions, and identifying human rights risks.
Initiatives
Promoting Fair Trade
SUBARU maintains compliance with laws and regulations such as the Antimonopoly Act and the Act against Delay in Payment of Subcontract Proceeds, Etc. to Subcontractors . SUBARU also carries out fair trade promotion initiatives based on Automobile Industry Fair Trade Guidelines. As part of these efforts, SUBARU conducts regular education for its employees and has set up a consultation service targeting suppliers in its supply chain to spread awareness. In 2020, we took the Partnership Formation Oath for the purpose of coexistence and prosperity of both large companies and SMEs.
The Aerospace Company conducts a survey for its business partners regarding satisfaction with its Purchasing Department. This allows better understanding of the current status of fair and proper transactions, including human rights considerations such as the conduct of those in charge of procurement at SUBARU, from the standpoint of its business partners.
For employees, we provide legal and regulatory training and other programs for those in charge of procurement to elevate their understanding of proper business practices.
Employee Training on Fair Trade in FYE March 2024
Automotive Business Purchasing Division
FYE March 2020 | FYE March 2021 | FYE March 2022 | FYE March 2023 | FYE March 2024 | |
---|---|---|---|---|---|
Training for new recruits | 7 | 9 | 8 | 12 | 6 |
Training for transferees | 24 | 22 | 17 | 54 | 16 |
Comprehension tests for compliance | 152 | 226 | 214 | 239 | 243 |
CSR education | - | 170 | 228 | 283 | 279 |
External training: United Nations Development Programme "B+HR Academy" | - | - | - | 1 | 1 |
Aerospace Company Purchasing Department
FYE March 2020 | FYE March 2021 | FYE March 2022 | FYE March 2023 | FYE March 2024 | |
---|---|---|---|---|---|
Training for new recruits | 2 | 4 | 1 | 0* | 0* |
Training for transferees | 5 | 2 | 0* | 7 | 0* |
CSR education | 73 | 82 | 85 | 84 | 91 |
Consultation service for promoting fair trade (Japanese version only)
Partnership Formation Oath (Japanese version only)
SUBARU Supplier CSR Guidelines
To promote SUBARU’s CSR procurement and help our suppliers conduct CSR activities, we created, and in FYE March 2012 began application of, the SUBARU Supplier CSR Guidelines. They are based on the CSR Guidelines for Suppliers of Japan Automobile Manufacturers Association, Inc. (JAMA), and incorporate our CSR policy.
In FYE March 2014, these guidelines were made company-wide and global, including for all suppliers of the Aerospace Company, and in FYE March 2016, SUBARU revised the content to incorporate the non-use of raw materials that engender social problems, such as conflict minerals*. In FYE March 2016, we also revised the guidelines in the form of a joint edition with overseas affiliate Subaru of Indiana Automotive, Inc., confirming the integration of our procurement policy. We incorporated the SUBARU Global Sustainability Policy, Human Rights Policy, and Fundamental Procurement Policy (revised edition) in FYE March 2021. In FYE March 2023, we also established and published the Responsible Mineral Procurement Policy.
At SUBARU, compliance to these guidelines is one of the criteria of our supplier selection. SUBARU asks not only our suppliers but also their suppliers as well to develop and promote CSR.
Six Topics in the SUBARU Supplier CSR Guidelines
SUBARU promotes our procurement activities based on the following basic approach.
(1) Safety and Quality
- Providing products and services that meet consumer and customer needs
- Providing appropriate information concerning products and services
- Ensuring safety of products and services
- Ensuring quality of products and services
(2) Human Rights and Labor Issues
- Striving to avoid discrimination
- Respecting human rights
- Prohibiting child labor
- Prohibiting forced labor
- Wages
- Compliance with the law on working hours
- Practicing dialogue and consultation with employees
- Ensuring a safe and healthy working environment
- Providing human resource training
(3) Environment
- Implementing environmental management
- Reducing greenhouse gas emissions
- Preventing air, water, and soil pollution
- Conservation of the ecosystem
- Saving resources and reducing waste
- Managing chemical substances
(4) Responsible Raw Material Procurement
- Avoidance of raw materials that cause social problems
(5) Compliance
- Compliance with laws
- Compliance with competition laws
- Preventing corruption
- Managing and protecting confidential information
- Managing export trading
- Protecting intellectual property
(6) Information Disclosure
- Disclosing information to stakeholders
Business Partner CSR Briefing and CSR Survey
At the Business Partner CSR Briefing, we present corporate policies such as the SUBARU Supplier CSR Guidelines in keeping with the OECD Due Diligence Guidance for Responsible Business Conduct. In our annual Business Partner CSR Survey, we also conduct a monitoring assessment of negative impact on our business partners and work with them to correct any issues discovered. We initiated this supply chain CSR due diligence in FYE March 2016 and have been conducting it annually since FYE March 2018.
In FYE March 2024, we targeted 622 automobile-related business partners (including 388 in parts and raw materials, and 234 in equipment and jig tools) to attend the briefing. Of these, 99.2% of participants, or 617 business partners, provided responses to the survey.
In June 2024, we also conducted a briefing and survey for our business partners focused on climate change.
The details and results of our actions are as follows.
Number of Business Partners Assessed in the CSR Survey Conducted in the Automotive Business Unit
FYE March 2020 | FYE March 2021 | FYE March 2022 | FYE March 2023 | FYE March 2024 | |
---|---|---|---|---|---|
Direct materials (parts and raw materials) | 366 | 367 | 388 | 396 | 388 |
Indirect materials (equipment and jig tools, etc.) | - | 191 | 210 | 223 | 234 |
Total | 366 | 558 | 598 | 619 | 622 |
Business Partner CSR Briefing
In the Business Partner CSR Briefings held with business partners, we presented the importance of promoting CSR in addition to human rights and environmental preservation, details about the SUBARU Group’s CSR Policy and activities, and made specific requests such as compliance with the SUBARU Supplier CSR Guidelines.
Business Partner CSR Survey
- SUBARU supplier CSR check sheet
We investigated business partners’ CSR systems, CSR initiatives for their suppliers, and compliance with the SUBARU Supplier CSR Guidelines covering human rights, labor, and the environment, identifying one business partner with potential issues with compliance in their initiatives. A follow-up survey was conducted for said business partner through interviews, which confirmed that there were no problems with their actual initiatives.
Furthermore, we continued to conduct follow-up investigative interviews with the business partner who faced issues in FYE March 2023. Through the interviews, we confirmed improvements in their initiatives, such as the establishment and dissemination of CSR policy and the appointment of CSR officers.
In addition, we selected one company from among suppliers with satisfactory check sheet responses, and conducted interviews and factory inspections confirming that the responses were consistent.
The above results are referenced in supplier selection. - Survey on employment of non-Japanese skilled workers in Japan
We conducted a survey regarding the employment of non-Japanese personnel by our business partners, examining wage levels, payment methods, working hours, Article 36 Agreement on overtime work and working on holidays (Labour Standards Act) in Japan, insurance, pensions, health checkups, living conditions, passport possession, Japanese language education, daily life guidance, and industrial accidents. Four business partners were identified as having potential issues. Follow-up investigations were conducted with the four companies. In all cases, the conclusion was that there were no issues with treatment regarding non-Japanese worker human rights and labor. - Survey on human rights initiatives
We conducted a survey on the implementation of human rights due diligence by our business partners and within the supply chain, information on the origin of high-risk raw materials in case risk has been identified through due diligence, including country, region, ethnicity, company name, other specific details, and the results of addressing these risks. This survey did not identify any business partners with potential issues.
In the Aerospace Company, we continued to conduct the Business Partner CSR Survey for business partners in FYE March 2023 and confirmed that there were no issues.
We will continue our activities in FYE March 2025 and beyond.
Consultation Service for Non-Japanese Workers
In addition to our existing consultation service for promoting fair trade, in FYE March 2023 we endorsed and cooperated with the supply chain human rights initiative, Japan Platform for Migrant Workers towards Responsive and Inclusive Society (JP-MIRAI), on the establishment of a consultation service for foreign workers in the supply chain in Japan. As background to this, employees of the Purchasing Division, including the general manager in charge, took part in JP-MIRAI’s “Consultation and Relief Pilot Project for Foreign Workers.”
We continued our participation with the “Collaborative Program for Companies Responsibly Hosting Foreign Migrant Workers,” which marked the full-fledged implementation of the program in FYE March 2024, targeting local business partners.
We provide support in 22 languages* for the consultation service, the area of the program that SUBARU is involved in. This service is available not only for non-Japanese but also Japanese workers employed by business partners.
The consultation service covers a wide range of topics, from gathering information about daily life in Japan to addressing concerns related to human rights and labor issues. For matters that cannot be resolved through the consultation service, we provide accompanying support through consultations with specialists such as lawyers, or utilize the Tokyo Bar Association’s Alternative Dispute Resolution (ADR) for added assistance. This ensures a fair and transparent approach through third-party involvement.
We held a briefing for relevant business partners on the procedures for using the consultation service and requested that they disseminate the information among their employees.
The overall program, including the consultation service, has been developed by taking into account the feedback and input from companies and stakeholders, including suppliers, that participated in the pilot project.
Responsible Mineral Procurement
The SUBARU Group has no intention of colluding in the infringement of human rights and environmental destruction by procuring and using conflict minerals. As a member of the Japan Automobile Manufacturers Association (JAMA), we have been actively participating in collaborative efforts addressing conflict minerals since FYE March 2015.
In FYE March 2024, we surveyed 402 suppliers of components and raw materials for automotive mass production and repair. We also conducted a cobalt survey for some of our business partners. In 2024, mica is to be added to the target minerals, and the mica/cobalt survey will be expanded to cover the same business partners as in the conflict minerals survey, which will be the basis for our conflict minerals, mica, and cobalt surveys. We will work to roll out surveys regarding minerals other than these conflict minerals (tin, tantalum, tungsten, and gold).
We codified our Responsible Mineral Procurement Policy in May 2022 as follows. Going forward, SUBARU’s policy is to work toward “No use of materials engendering social problems” in partnership with our customers and suppliers as our social responsibility in procurement activities.
Number of Business Partners Assessed in the Conflict Mineral Survey Conducted in the Automotive Business Unit
2019 | 2020 | 2021 | 2022 | 2023 | |
---|---|---|---|---|---|
Direct materials (parts and raw materials) | 216 | 215 | 361 | 394 | 402 |
Responsible Mineral Procurement Policy
- The SUBARU Group aims for non-use of raw materials that engender social problems, such as infringement of human rights and environmental destruction.
- We will clearly state this approach in the SUBARU Supplier CSR Guidelines and request that those in our supply chain comply with these.
- As one of our initiatives, we will conduct an annual conflict minerals survey targeting the direct material supply chain.
- In this survey, we referenced the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas, using the Conflict Minerals Reporting Template (CMRT), a questionnaire provided by the Responsible Minerals Initiative (RMI), and other information. We used this to trace through the supply chain and identify smelters, working to avoid procuring raw materials from smelters that are linked to the infringement of human rights or sources of funding for armed groups in conflict and high-risk areas, such as countries around the Democratic Republic of the Congo.
- In addition, for minerals other than conflict minerals (tin, tantalum, tungsten, and gold) such as cobalt, for which child labor is a concern in some mining, we will use the Extended Minerals Reporting Template (EMRT) questionnaire provided by the RMI, as well as other tools, to conduct due diligence. If any problems are found, we will take necessary corrective measures.
- In our activities, we will cooperate with our customers, business partners, industry bodies, and other stakeholders, and strive to disclose information.
Environmental Policy Initiatives for Business Partners
We distributed the SUBARU Supplier CSR Guidelines and SUBARU Green Procurement Guidelines to our business partners and asked them to familiarize themselves with and comply with our basic environmental policies. We also held internal study groups on decarbonization for Purchasing Division staff to familiarize them with SUBARU's environmental policies.
Green Procurement Guidelines
The SUBARU environmental policies state that “Our purchasing activities reflect consideration for biodiversity and other aspects of environmental protection.” Accordingly, we promote the procurement of parts, materials, and services from business partners who implement business activities that consider the environment. In addition, SUBARU has expressed in the SUBARU Green Procurement Guidelines its expectations for business partners regarding environmental initiatives. The guidelines primarily request cooperation in the following 10 areas:
Requirements for Suppliers
Requirements for the Suppliers’ Environmental Management
- Compliance with Environmental Laws and Regulations
- Establishment of Environmental Management System (EMS)
- Submission of Environment Manager Registration Forms
- Improvement of Environmental Performance
Requirement for the Activity Considering Entire Life Cycle
- Reduction of CO2 emissions
- Promotion Resource Recycling
- Appropriate Use of Water Resources
- Activity for Biodiversity
Requirement for delivery of the Parts, Materials, and Services Supplied to SUBARU
- Management of Substances of Concern
- Reduction of CO2 Emissions and Packaging and Wrapping Materials in Logistics
Compliance with these guidelines is considered a necessary criterion for selecting business partners, and we request that they establish an environmental management system based on acquisition of third-party ISO 14001*1 certification. We recommend new business partners to acquire ISO 14001 certification. For those facing difficulty acquiring ISO 14001, we review their compliance status by having them submit voluntary assessment reports based on our EMS.
Currently, all Tier 1*2 business partners have ISO 14001 certification or equivalent environmental management systems in place. To those business partners who have passed our voluntary examination, SUBARU makes inquiries or performs audits as necessary and requests them to continue efforts toward early acquisition of third-party certification for environmental management.
SUBARU Green Procurement GuidelinesPDF/619KB
Green Procurement Guidelines Aerospace Company Edition*3PDF/532KB
Climate Change Initiatives
With the aim of decarbonizing our supply chain, we continued to ask our business partners to report their total CO2 emissions in FYE March 2024, and received responses from 289 companies, making it possible to visualize the total CO2 emissions of each business partner and the change in CO2 emissions. We also conducted on-site interviews with some of our business partners to understand the status of their specific initiatives, share information on issues they face, and reconfirm SUBARU’s commitment to working together with them to address their requests.
Management and Reduction of Environmentally Hazardous Substances Contained in Parts
SUBARU complies with laws and regulations concerning substances of concern in each country, including the REACH regulation*1 and ELV Directive*2. We perform usage surveys regarding chemical substances contained in parts to our business partners as necessary and continue to perform management of those substances. In addition, we are sequentially switching from materials that are prohibited by laws, regulations, or self-regulations such as industrial norms to alternative materials, and are working to reduce environmentally hazardous substances.
In addressing the REACH regulation, we disclose information about substances of very high concern (candidate substances for regulation) on our homepage for users of SUBARU vehicles in Europe.
Procurement with Consideration for Biodiversity
SUBARU surveys the use of biological resources, including cowhide and plant-derived materials, to ensure no negative impact on the ecosystem during procurement of raw materials. In FYE March 2024, we conducted due diligence through interviews with one rubber part manufacturer.
SUBARU also uses copy paper made from 100% recycled paper pulp that is not from new plant resources.
Communication with Suppliers
In our Automotive Business, we host online Policy Briefings every spring to share policies on development, quality, procurement, and production with our business partners. At subsequent events with business partners, we hold face-to-face meetings to update information and listen to unfiltered opinions from them, which leads to improvements in our initiatives.
During FYE March 2024, the Aerospace Company held the SUBARU Status Report Meeting for our business partners in May and November, and a New Year’s business briefing for 305 business partners in January.
During FYE March 2025, we held the SUBARU Aerospace Company Overview Briefing in May. An SUBARU Aerospace Company Partner Conference is scheduled for October, and we will continue our activities to deepen cooperation with our business partners.